I hope that everyone had a great Thanksgiving and ate enough turkey to last the year. I know I did.
Lately, I have been thinking a lot about the difference between being a consumer and an advertiser. Yea, I know, pretty obvious at first glance, but let me tell you what I mean.
As a Facebook, Twitter and LinkedIn user, I personally use my profiles in different ways than a lot of companies. I think that this should change. A big plug for social media is that it reaches the consumers and your target on their level, so why not use these profiles the same way as their consumers. It should be easier to get their attention.
Companies need to learn that posting about themselves all the time isn’t going to keep their fans interested. It is important to interact with their fans, make them feel important by responding and asking them questions. Also, talk about things that interest them in the news and such. Things like this actually give the fans/consumers a reason to keep you on their newsfeed and interested. In the end, you want your fans to not only read what you are writing, but take it a step farther. Companies want their fans to tell their friends to follow you and then actually purchase your product/service.
Luckily most companies seem to be understanding this more and more lately. They are playing the game that is social media the same way their consumers are playing it and even adding a little extra splash to it. That is how it should be.
Take a look at the great job Jimmy John’s is doing with their social media. They do a great job interacting with their fans and keeping their content relevant. Check out their Facebook and Twitter pages to get an idea. I love Jimmy John’s and just seeing the great job they have been doing on social media made me even happier.
Have you noticed any other companies doing a great job with social media? Let me know!